# SHPD: Cross-Border Shipping Platform for Spain & LATAM

> A multi-carrier shipping platform bridging Spain and Latin America with instant rate comparisons, automated customs clearance, and WhatsApp tracking.

Source: https://authect.com/work/shpd

A multi-carrier shipping and cross-border booking platform connecting Spain with Latin America through automated pricing, labels, and tracking.

Client: SHPD Global

What we did: UX/UI Design & Prototyping, Carrier API Integrations, Customs Engine Automation, Real-Time Webhook Pipeline, Payment Gateway Integration

Tech stack: Next.js, React, TypeScript, Node.js, PostgreSQL, Twilio / WhatsApp Business API

## Prologue

For Latin American diaspora communities and small businesses in Spain, sending packages abroad—such as to Venezuela or Cuba—was traditionally plagued by opaque pricing, hidden fees, manual paperwork, and untrackable shipments. 

Authect engineered SHPD as an end-to-end digital logistics platform that connects users directly with vetted carrier partners. By replacing fragmented legacy processes with a unified three-step web and mobile application, SHPD enables users to calculate transparent, upfront shipping costs, instantly generate customs documentation, and schedule door-to-door pickups in seconds.

The platform bridges cross-border trade between Europe and LATAM, transforming complex international shipping into a clear, reliable, and human-centered digital experience.

## The challenge

Cross-border consumer and SMB shipping between Europe and Latin America suffered from significant friction across every stage of the supply chain:

## Lack of Upfront Price Transparency
Shippers regularly encountered surprise fuel surcharges, unexpected customs duties, and inconsistent carrier quotes at drop-off locations.

## Opaque & Manual Customs Documentation
Preparing required international shipping manifests and customs clearance forms was a manual, error-prone task that caused severe border delays and rejected packages.

## Fragmented Tracking & Low Consumer Trust
Once packages left European hubs, tracking was often lost across local LATAM last-mile couriers, creating anxiety for senders delivering essential goods to family or customers abroad.

## Our solution

Authect designed and built SHPD as a modern logistics integration layer on top of established global and regional carrier infrastructure.

## Multi-Carrier Rate Aggregator & Booking Engine
SHPD aggregates live rates and transit times across vetted shipping partners, displaying clear upfront options so users can choose between speed and budget.

## Automated Customs & Shipping Document Generation
The platform automatically parses package details, destination regulations, and commercial values to generate valid customs documentation and shipping labels instantaneously.

## Real-Time Tracking & Automated Notification Layer
By integrating carrier status webhooks, SHPD powers real-time parcel tracking with proactive automated alerts via WhatsApp and SMS, keeping senders and receivers informed from doorstep pickup to final delivery.

## Mobile-First & Accessible UX Design
Built with an intuitive 3-step booking flow and fully responsive UI, SHPD provides a seamless experience across desktop, iOS, and Android web views.

## Results

SHPD has redefined personal and commercial cross-border shipping between Spain and Latin America.

## Streamlined Doorstep Booking
Users can complete address verification, compare carrier rates, pay, and book a home pickup in under one minute.

## Full Operational Visibility
End-to-end tracking integration dramatically reduced customer support inquiries by delivering real-time status updates via familiar messaging channels like WhatsApp.

## Scalable Regional Expansion
Built on a modular logistics API architecture, SHPD rapidly expanded its coverage from primary routes like Madrid to Caracas and Havana across broader LATAM trade lanes.

## About Authect

- Authect is a founder-led software development studio: clients talk to the founders who build their project, never a salesperson.
- Every project is led by a senior engineer. Delivery is AI-accelerated, and an engineer reviews every line before it ships.
- Clients own their code, infrastructure and designs from day one, with no lock-in.
- Legal entity: AUTHECT - FZCO, Trade License No. 70505 (IFZA). Registered office: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.
- The team works in Dubai (Dubai Marina, Business Bay, Dubai Silicon Oasis) and in Spain (Madrid and Marbella), and works with partners in Lithuania.
- Clients across Europe, the Middle East and beyond; areas served include Dubai, Madrid, Marbella, Málaga, United Arab Emirates, Spain, Lithuania, Sweden, Norway, Denmark.
- Founders: Pranas Mickevicius (Chief Executive Officer), Oscar Arson Saiz (Chief Technology Officer).
- Cooperation models: fixed-price projects, monthly sprints, and support and evolution.
- Contact: info@authect.com, +971 50 246 5223, or https://authect.com/contact. A founder replies within one working day.
- Profiles: LinkedIn https://www.linkedin.com/company/authect/, Instagram https://www.instagram.com/useauthect/, X https://x.com/useauthect, TikTok https://www.tiktok.com/@useauthect, Facebook https://www.facebook.com/profile.php?id=61581141524137.