This Privacy Policy describes how Authect ("we," "our," or "us") collects, uses, and protects your information when you use our website at authect.com and our digital services.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy applies to all visitors, users, and clients of our technology and digital solutions services.

Last Updated: 5/23/2025
Effective Date: 5/23/2025

> Personal Information:
  • Name, email address, company information
  • Communication preferences and contact details
  • Business requirements and project specifications

> Technical Information:
  • IP address, browser type, device information
  • Website usage patterns and analytics data
  • Cookies and tracking technologies
  • Performance metrics and error logs

> Service-Specific Data:
  • AI chatbot interactions and conversation logs
  • Website analytics and user behavior data
  • Marketing campaign performance metrics
  • Automation workflow data and triggers
  • CRM and business process information

> Service Delivery:
  • Provide web development and digital marketing services
  • Implement AI solutions and automation systems
  • Configure enterprise solutions and cybersecurity measures
  • Process payments and manage client relationships

> Communication:
  • Respond to inquiries and provide customer support
  • Send service updates and important notifications
  • Share relevant industry insights and updates

> Improvement & Analytics:
  • Analyze website performance and user experience
  • Improve our services and develop new solutions
  • Conduct security audits and maintain system integrity
  • Generate reports and insights for business optimization

> Third-Party Services We Use:
  • Analytics platforms (Google Analytics, etc.)
  • Payment processors for secure transactions
  • Cloud hosting providers for data storage
  • Email marketing and automation platforms
  • AI and machine learning service providers

> When We Share Data:
  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With trusted service providers under strict agreements
  • In case of business transfer or merger

> We Never:
  • Sell your personal information to third parties
  • Share sensitive data without proper safeguards
  • Use your data for unauthorized marketing purposes

> Types of Cookies:
  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for personalized experiences
  • Preference cookies to remember your settings

> Your Cookie Controls:
  • Browser settings to block or delete cookies
  • Opt-out options for analytics tracking
  • Granular control over cookie categories
  • Regular cookie consent management

> Tracking Technologies:
  • Web beacons and pixel tags for analytics
  • Session tracking for user experience optimization
  • Conversion tracking for marketing effectiveness
  • Performance monitoring for service improvement

> Access & Control:
  • Request access to your personal information
  • Update or correct inaccurate data
  • Delete your personal information (right to erasure)
  • Data portability and transfer rights

> Marketing Preferences:
  • Opt-out of marketing communications
  • Manage email subscription preferences
  • Control personalized advertising
  • Withdraw consent at any time

> Legal Rights (GDPR/CCPA):
  • Right to know what information we collect
  • Right to non-discrimination for exercising rights
  • Right to restrict processing of your data
  • Right to object to certain data uses

> How to Exercise Rights:
  Contact us at info@authect.com with your request

> Security Measures:
  • Industry-standard encryption for data transmission
  • Secure cloud storage with access controls
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for admin access
  • Physical cybersecurity implementation protocols

> Data Retention:
  • Client data: Duration of business relationship + 7 years
  • Analytics data: 26 months maximum
  • Marketing data: Until consent is withdrawn
  • Legal compliance data: As required by law
  • Backup data: Securely deleted after retention period

> International Transfers:
  • Adequate protection for data transfers outside your region
  • Standard contractual clauses where applicable
  • Compliance with local data protection laws

> AI & Automation Services:
  • AI chatbot conversations may be analyzed for improvement
  • Automated systems process data according to your instructions
  • AI-generated content respects intellectual property rights
  • Machine learning models are trained on anonymized data

> Children's Privacy:
  • We do not knowingly collect data from children under 16
  • Parental consent required for users under 18
  • Immediate deletion upon discovery of underage data

> Business Clients:
  • B2B data processing under legitimate business interests
  • Enhanced security for enterprise client data
  • Customizable privacy controls for business accounts
  • Regular data processing impact assessments

> Policy Changes:
  • We may update this policy to reflect service changes
  • Material changes will be communicated via email
  • Continued use implies acceptance of updates
  • Previous versions available upon request

> Contact Information:
  • Email: info@authect.com
  • Website: authect.com
  • Response time: Within 72 hours for privacy requests

> Complaints & Disputes:
  • Contact us first to resolve privacy concerns
  • Right to lodge complaints with data protection authorities
  • Independent dispute resolution available
  • Commitment to fair and prompt resolution

> Governing Law:
  This policy is governed by applicable data protection laws
  including GDPR, CCPA, and other relevant regulations.