Industry
Hospitality Software Development
We design and build booking, guest and operations software for hotels, restaurants, venues and travel businesses, with the founders scoping and writing the code.
Talk to the founders
What you get with Authect's hospitality software development
Guests judge a hospitality business by every touchpoint, from the first search to the bill at checkout. Authect builds the software behind those moments: booking engines, guest apps, property and restaurant tools, and the integrations that keep rates, rooms and tables in sync. We work as a small team led by the founders and senior engineers, so the people who scope your product are the people who build it.
Hospitality systems rarely stand alone. We design around the channel managers, property management systems and payment providers you already use, protect guest data, and build for the peaks of a busy season. You own the code and infrastructure outright, and we stay on to support it after launch.
What we do
What's included in our hospitality software development services
Application development
Booking flows, guest apps, staff tools and back-office systems for hotels, restaurants and venues, on web and mobile, built around how guests book and how your teams work.
Explore the serviceCustomer experience
Conversational AI
Data engineering
Internet of Things
Build guest experiences that bring people back, with the founders who will build the systems behind them.
Contact usService benefits
How we help hospitality businesses grow
The hospitality solutions we build
Whether you run one property or a growing group, we cover the full journey: discovery, design, engineering, launch and ongoing support, with a founder accountable at every step.
Booking engines and channel management
Direct booking, availability and rate management, with integrations to channel managers and online travel agencies so inventory stays consistent everywhere you sell.
Hotel and property management tools
Reservations, check-in, room status, housekeeping and billing in tools built for front-desk speed, or custom modules around your existing property management system.
Restaurant and venue systems
Table reservations, ordering, kitchen display and point-of-sale integrations that keep front of house and kitchen working from the same information.
Guest apps and digital check-in
Mobile apps for check-in, digital keys, room service, requests and messaging, so guests can get what they need without queueing at reception.
Loyalty and CRM platforms
Membership tiers, points, rewards and targeted campaigns tied to real guest data, with the consent controls that privacy rules call for.
Travel and leisure portals
Search and booking for trips, tours, activities and memberships, with supplier integrations, packaged offers and secure payments.
Our hospitality domain expertise
Hotels and resorts
Booking, property management, guest services and revenue tools for single properties and multi-site groups, connected to the channels hotels already sell through. We integrate property management systems, channel managers and payment providers so rates and availability stay consistent, build direct booking journeys and guest apps for check-in, digital keys and requests, and give front-desk, housekeeping and revenue teams a live view of every room.
Restaurants and food service
Reservations, online ordering, delivery integrations, menus and kitchen workflows for restaurants, cafés and multi-site food brands. We connect point-of-sale, kitchen display and delivery platforms so every order lands in one queue, build table booking and ordering journeys that work well on a phone, and give managers menu, allergen and stock tools that update every site at once, with sales data feeding one view of each location.
Travel and tourism
Travel portals, tour and activity booking, itineraries and supplier integrations that bring several providers together into one clear customer journey. We connect inventory and pricing from suppliers and distribution systems, handle packaged offers, deposits and cancellations, and build the itinerary and messaging tools travellers rely on while away. Behind them sit operations dashboards that show bookings, supplier confirmations and payments in one place.
Fitness and wellness
Membership management, class and treatment booking, access control and member apps for gyms, studios and spas. We build sign-up and payment flows for memberships and class packs, timetables with waiting lists that refill cancelled places automatically, and apps that let members book, check in and follow their progress. Staff get rotas, room and therapist scheduling and member records, linked to door access and payment providers.
Events and venues
Ticketing, capacity planning, access control and on-site ordering for venues, conferences and attractions, built to cope with sudden demand. We design checkouts that stay responsive the moment tickets are released, mobile tickets and scanning apps that keep busy entrances moving, and ordering for food and merchandise inside the venue. Organisers follow sales, attendance and capacity live from a single dashboard, and can adjust as the day unfolds.
How we work
Our approach to hospitality software development
Why develop your hospitality software with Authect
Built by the founders
The founders who scope your booking engine or guest app also design, build and support it. They take the time to learn how your operation really runs, so decisions are quick and nothing is lost in handovers.
Reliable through the busy season
Booking, ordering and payment systems are designed to stay responsive when demand peaks, with load testing, monitoring and encrypted guest data. We design for GDPR and PCI DSS, while your own advisers remain responsible for compliance.
You own everything
Code, designs, guest data and infrastructure sit in accounts you control from the first day. There is no licence to renew and no lock-in, and any capable engineer can pick up the work if you ever move on.
Hospitality software development FAQs
What software do hospitality businesses typically use?
Most rely on a mix of systems: a property management system or restaurant platform at the core, a booking engine and channel manager for sales, point-of-sale and payment systems, and a CRM or loyalty tool for guest relationships. Custom software adds the most value where these systems need to work together, or where an off-the-shelf product doesn't fit how you operate.
Can you integrate with our existing property management or point-of-sale system?
Usually, yes. Where a system offers an API or a partner interface, we connect to it and build retries, monitoring and reconciliation around the integration. Where access is limited, we look at the options with you, such as file exchanges or middleware, before committing to an approach.
Should we build custom software or buy an off-the-shelf product?
Buy where a proven product covers your needs well, such as a mainstream property management system. Build where the experience is part of your edge, such as your direct booking journey, guest app or loyalty programme, or where off-the-shelf tools leave your teams working around gaps. We are happy to advise on that split before any code is written.
How do you protect guest data and payments?
We keep card data out of your systems by using compliant payment providers, encrypt personal data in transit and at rest, limit access by role and log who did what. We design for rules such as GDPR and PCI DSS, and work alongside your compliance team or advisers, who remain responsible for your regulatory position.
How long does it take to build a booking engine or guest app?
It depends on scope and integrations, but a focused first release usually takes a few months. We agree the smallest version worth launching, then deliver in short iterations so you can test with real guests early.